Groups
A school’s work happens in groups. This chapter sets out what makes a collection of people a group rather than a crowd, the three characteristics that shape group behaviour (roles, norms, cohesiveness), and Tuckman’s five stages of group development.
Interdependency, interaction, and shared goal; formal and informal groups, and why a school head should care about both
Roles, norms, and cohesiveness: the three characteristics that determine how groups behave and what they produce
Tuckman’s forming, storming, norming, performing, adjourning; the synergy that effective groups produce
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